Reviews of J G Smaill Ltd Plumbers & Drainlayers in Dunedin, Otago.

REHAU prides itself in manufacturing quality products, and when we see an installation like the one that has been carried out by the team at J G Smaill Ltd, we feel that the quality has been extended to the Project. This installation was for a 11-unit Multi Complex.

The Rehau products installed
• REHAU Rautitan Sliding sleeve potable water system
• REHAU Raupiano Acoustic waste pipe system

The workmanship was most outstanding, and the pride taken to line everything up and ensure the clipping was accurate was exceptional. In the 9 years I have been with Rehau, I haven’t seen an installation to this standard before and was keen to show my colleagues and use this as an example to show other plumbers on how a REHAU system should look.

I would recommend J G Smaill Ltd to install other Rehau installations.

Great service. Turned up on the same day at short notice. Great communication.

Karen and I just wanted to say thanks to you all for committing to and exceeding our expectations with the work at our property
It was great to arrive home last night to see everything virtually completed. We really do appreciate the professionalism of you all in not only completing the work ahead of schedule but leaving the site in such a tidy state.
Cheers,
Richard

We’ve used J G Small Plumbing and Drainage now for eight years and have always found their customer service outstanding. They’re reliable, hardworking, great at communication and always meet our expectations every time, on time hence why we wouldn’t hesitate to recommend them to anyone!

We operate a dairy farm business at Duntroon in the Waitaki Valley. J G Smaill Ltd has been working with us since about 2011, on both our own projects and at a professional level, on several dairy developments that I have been an advisor to. They have been responsible for the design and installation of all the plumbing, drainage, and the septic tanks including drip lines to planting areas to meet council regulation. They’ve also helped us with the plumbing on several residential projects, including a recent renovation to our own house about 18 months ago. The renovation was to a rural property, which included an upgrade of the septic tank system, and the addition of a drip line to a planting area.

We've consulted with J G Smaill Ltd and drainage for advice on all our dairy shed setups and how best to achieve compliance. Mike is practically minded. He’s good at providing the right infrastructure and matching that to the unique environment of each project, to ensure the system will work well, and not just in the short term. He brings a pragmatic approach to every project and offers good solutions.

The business culture at J G Smaill Ltd is honest; they won’t sell you something you don’t need, and the whole crew is committed to the job. Workmanship and standards are high and maintained by the entire team. Mike and his team understand what we expect and have been consistent with delivery. It's a credit to them.

As far as all the trades I deal with, J G Smaill Ltd would be a stand out for us, and I wouldn’t hesitate to recommend them.

J G Smaill Ltd has completed plumbing work on two houses that I have built in Outram, one in 1994, and one just three years ago. Along with the plumbing and associated drainage work, both houses required the installation of septic tanks. The first tank was a residential installation, while the most recent tank was rural, and so necessitated setting up a soakage area.
Being Outram residents themselves, they understand that septic tank systems are a critical part of a house build for clients that do not have access to Council administered sewerage systems. J G Smaill Ltd can advise, design, and install, the best and latest type of Council approved systems for new builds or upgrades of old systems. They can also arrange the necessary consents and permits.
I’d recommend J G Smaill Ltd for any plumbing, drainage or septic tank installation. They’re always friendly, obliging and their workmanship has always been completed with pride, and on time.
I would never use any other business for my plumbing or drainage requirements.

I was originally recommended J G Smaill Ltd by a builder, since then I’ve used them on four houses. I like dealing with Mike and his team, the guys turn up when they say they will and do the job efficiently. They have done all the plumbing and wastewater systems of the four house and installed a septic tank, disposal field and water tank with a pump on one of these.
What sets them apart from the pack is that a lot of the work I have had them do has been on charge up, and I have always felt that Mike has been really fair and has done things professionally.
I would recommend J G Smaill Ltd; Mike and his team are easy to deal with, they turn up when they say they will, and do a good job.

I just wanted to say that I really appreciate the great service you guys have given us. Communication was excellent and very friendly. Thanks heaps once again.

This is just to say a big thank you for responding so quickly to our problem with the leaking water feed to our house. Someone was here within an hour, assessed the problem, arranged for a very personable young man to be here shortly afterwards, and the whole job was completed in short order.

Your quick service and efficient methods of operation are very much appreciated.

Thanks for promptly doing the job on my garage at Outram.
The guttering job looks fantastic, and it certainly stopped the leaks!